Privacy policy

Who processes the data

Urban Retreat Dripper, Strada Olteniei 13, Oradea. For any question about your data, write to the email address on the contact page or call the number there.

What data we collect

When you request a booking: name, email, phone, the dates of the stay, the number and ages of the guests and the message you write.

On arrival, Romanian law requires us to record guests’ identity details in the property’s register.

If you accept the analytics cookies: the pages you visit, where the visit came from, the language and the device type, through Google Analytics, loaded with Google Tag Manager.

Why we use it

To confirm your booking, to stay in touch with you before and during your stay, and to meet our tax and guest-registration obligations.

The analytics data shows us which pages are read and where visitors come from, so we can improve the site.

On what grounds

For the booking and the stay: performing the contract between us.

For the guest register and the tax documents: a legal obligation.

For analytics and marketing cookies: your consent, which you can withdraw at any time from “Cookie settings”, in the page footer.

Who receives them

The booking request goes into Lodgify, our reservation system, and reaches the host's email.

The site is hosted by Vercel. If you accepted the analytics cookies, the data about your visit reaches Google.

We do not sell your data and we do not hand it to anyone for their own advertising.

How long we keep it

We keep booking and accommodation data for the period required by tax and guest-registration law, then delete it.

Your cookie choice stays in your browser until you change it or clear the site data.

Your rights

Under the GDPR, you have the right of access, rectification, erasure, restriction, portability and objection.

Email us at the address on the contact page and we’ll reply within the legal deadline.

You can lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP).